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At Janmark The Blue Dragon Art Services, our priority has always been to provide high-quality creative work while ensuring that the transaction process is safe, fair, and seamless for our clients.

Following our decision to discontinue PayPal services, we have adopted Wise (formerly TransferWise) as our primary payment platform. This wasn't just a reaction to recent challenges; it was a strategic move to offer you a better payment experience. Here is why Wise is the superior choice for our commissions:

1. The Real Exchange Rate (No Hidden Markups) Traditional payment platforms often add a hidden markup to the exchange rate, meaning you end up paying more than you should, or we receive less than agreed upon. Wise uses the mid-market rate—the same rate you see on Google—ensuring that every cent of your payment goes towards the art, not hidden bank fees.

2. Transparency and Lower Fees With Wise, you see exactly what you are paying and exactly what we will receive before you hit send. There are no surprise deductions or "receiver fees" that complicate the pricing of your commission.

3. Enhanced Security and Reliability Unlike other platforms that can freeze funds or disable accounts without warning (as we recently experienced), Wise operates with the stability of a financial institution. This ensures that your payment arrives safely and that our business operations remain uninterrupted.

4. Easy for Clients You do not always need a Wise account to pay. In many regions, you can use Wise to send money directly from your bank account or debit card to ours, just like a local transfer.

We believe that fair art deserves fair payments. By switching to Wise, we are protecting both your wallet and our ability to serve you better.

Thank you for embracing this positive change with us.

Janmark Prieto Abo Janmark The Blue Dragon

FOR IMMEDIATE RELEASE Date: January 13, 2026 Location: General Santos City, Philippines

Janmark The Blue Dragon Art Services announces that the ongoing dispute regarding the unjustified termination of our business payment account has been formally escalated to national regulators.

Following the abrupt disablement of our PayPal account on December 24, 2025, and the erroneous application of a negative balance, we filed a formal complaint with the Bangko Sentral ng Pilipinas (BSP) Consumer Assistance Mechanism.

We are pleased to confirm that on January 8, 2026, the PayPal Office of Global Customer Complaints and Advocacy officially acknowledged receipt of this complaint. The matter has now been assigned to a Global Advocacy Specialist for a formal investigation under the following reference cases:

• BSP Case Reference: BSPCMS-2026-2RTWHJAN42

• PayPal Escalation Reference: PP-ESC-126550764745366043

This action was taken not only to resolve the disputed negative balance of 1,060.11 PHP but also to advocate for the rights of freelancers who are often subject to opaque account restrictions without due process.

While this investigation proceeds, we remain steadfast in our decision to cease all PayPal operations. We will continue to update our clients on the outcome of this regulatory intervention.

Thank you for your continued support as we fight for fair treatment.

Sincerely,

Janmark Prieto Abo Janmark The Blue Dragon

General Santos City, Philippines — Effective immediately, Janmark The Blue Dragon Art Services has permanently discontinued the use of PayPal as a payment gateway.

This difficult decision follows an abrupt and permanent disablement of our business account on December 24, 2025. Despite our strict adherence to freelancing regulations and a history of transparent transactions, the platform not only terminated our access without specific explanation but also applied an erroneous negative balance of 1,060.11 PHP to the account.

This action by the platform has effectively frozen legitimate commission funds and created an unjustified debt record, highlighting the volatility and risk that digital service providers face with PayPal. As a result, we can no longer trust this service to safeguard our funds or our clients' payments.

New Payment Procedures To ensure the security of all future transactions, we are transitioning to more reliable and freelancer-friendly financial platforms. We will now exclusively accept payments via:

• Wise (Preferred for International Clients)

• ACH Transfer

• Local Bank Transfers

• E-wallets (GCash/Maya)

We apologize for the inconvenience this may cause to clients who prefer PayPal. However, this transition is necessary to protect our operations from further financial liability and disruption.

Clients with pending inquiries or those who have recently attempted to send payments via PayPal should contact me directly to arrange an alternative method.

Thank you for your understanding and continued trust in my work.

Sincerely,

Janmark Prieto Abo Janmark The Blue Dragon

Dear Clients and Supporters,

I am writing to share an important update regarding how I handle commissions moving forward. As of December 24, 2025, Janmark The Blue Dragon Art Services has officially ceased all PayPal operations.

On Christmas Eve, I was informed that my account was permanently disabled, resulting in a significant hold on funds that were essential for my personal and family holiday plans. As a freelancer who operates legally and transparently, this sudden action by the platform—often stemming from the high-risk categorization of digital services—has made it clear that I can no longer rely on them as a business partner.

What this means for you: I remain fully committed to delivering high-quality art and music. However, to ensure our transactions are safe and not subject to sudden freezes, I will now strictly be using Wise, ACH transfers, and local bank/e-wallet options.

If you have an active commission or have recently sent a payment that you are concerned about, please message me immediately. We will work together to find a solution.

Thank you for standing by me despite these hurdles. Your support keeps me going.

Best wishes,

Janmark